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can't find the program after installing

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Ofir

Oct 16, 2013 @ 10:57 AM

Hi,

I've ran the isntaller couple of time, sometimes even after changing destination folder, but still after each time I can't find the application installed, nor the folder created.
when I mark to view the readme file, I get an error that the system can't find the specified file.

advise anyone?

1. Support Staff 1 Posted by hendrik on Oct 16, 2013 @ 11:02 AM

   

   Hey...

   Which operating system are you using?

   -hendrik

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2. 2 Posted by Ofir Kolar on Oct 16, 2013 @ 01:10 PM

   

   Hi,

   I'm using windows 7.

   thanks
   Ofir.

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3. Support Staff 3 Posted by hendrik on Oct 16, 2013 @ 01:13 PM

   

   Then it should be in your Start menu under the name beaTunes3...
   Are you updating or installing from scratch?

   Does restarting and the re-installing change anything?
   What's your system's language setting?

   Thanks,

   -hendrik

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4. 4 Posted by Ofir Kolar on Oct 16, 2013 @ 01:59 PM

   

   Hi,

   I think I found the issue, I didn't run the installer as administrator.
   after changing the destination to be desktop, the installer ran
   successfully and the app is now working.

   I suggest that error handling will be added to the installer... when error
   occurs during extracting/installing the software, it should prompt the user
   for it.

   thanks for your time and help
   Ofir.

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5. hendrik closed this discussion on Jul 08, 2014 @ 12:47 PM.