Register Key, Help!!!!

Shane O'Dowd's Avatar

Shane O'Dowd

25 Oct, 2012 12:52 AM

Hi,

I recently purchased beatunes and was very happy with the excellent piece of software you guys have created.

My new MBP just recently had it's hard drive replaced and I have just re-downloaded beatunes however, my register key is not valid!?

Surely I don't have to buy the software again just because I got my hard drive replaced??

I look forward to getting an insight into this issue.

Kind regards,

Shane

  1. Support Staff 1 Posted by hendrik on 25 Oct, 2012 09:45 AM

    hendrik's Avatar

    Hi Shane,

    not the key is still valid. Just make sure you enter the license info exactly as it appears in the license email. Looking at my database here it looks like you entered your last name as "O' Dowd" when you bought the software (with a space between the ' and the D). Also, the license entry dialog support pasting via Command-V - this might make things a little easier.

    Hope this helps,

    -hendrik

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