BPM

james cooper's Avatar

james cooper

23 Sep, 2012 02:38 PM

Hi, i've recently purchased your software to obtain bpm of my itunes library. I'm disappointed with the results as some of my songs show the incorrect bpm and i have to manually fix them. Am i doing something wrong or is the software not as good as it claims?
Thanks
James

if you experienced a crash or other abnormal behavior, you might want to attach log files from /Users/jamescooper/Library/Logs/beaTunes

  • beaTunes: 3.5.6
  • JVM: Java HotSpot(TM) 64-Bit Server VM
  • Version: 20.10-b01-428
  • Vendor: Apple Inc.
  • OS: Mac OS X 10.6.8, x86_64
  • Library: iTunes
  • Registered as: james cooper
  1. Support Staff 1 Posted by hendrik on 26 Sep, 2012 04:06 PM

    hendrik's Avatar

    Hi James,

    BPM detection does not always work - most often you will encounter octave errors, i.e. that the real BPM is double or halve of what has been detected.

    -hendrik

  2. 2 Posted by james cooper on 26 Sep, 2012 07:24 PM

    james cooper's Avatar

    Hi Hendrik, ok, so this software isn't particularly very good, specially as the software cost 30 or so dollars!I had to manually input the right bpm for all the tracks it got wrong. I have over 800 songs and this took some time.James

    > From: [email blocked]
    > To: [email blocked]
    > Date: Wed, 26 Sep 2012 12:06:52 -0400
    > Subject: Re: BPM [Problems #23570]
    >

  3. Support Staff 3 Posted by hendrik on 27 Sep, 2012 07:05 AM

    hendrik's Avatar

    Well, if you are unhappy and that is the only function you cared about - I'd be happy to issue a refund.

    -hendrik

  4. 4 Posted by james cooper on 27 Sep, 2012 08:06 AM

    james cooper's Avatar

    Hi hendrik, yes all I wanted it for was to create play lists from bpm as I'm a Dj.
    Look, I'm an honest person, out of the 800 tracks 3/4 were calculated correctly However the rest I had to change/calculate my self manually! I don't expect a full refund but maybe part refund would be fair!?
    Thanks
    James

    Sent from my iPhone

  5. Support Staff 5 Posted by hendrik on 27 Sep, 2012 02:57 PM

    hendrik's Avatar

    all or nothing :-)

    -hendrik

  6. 6 Posted by james cooper on 27 Sep, 2012 05:51 PM

    james cooper's Avatar

    All then. Thanks

    Sent from my iPhone

  7. Support Staff 7 Posted by hendrik on 28 Sep, 2012 07:41 AM

    hendrik's Avatar

    done.

    -hendrik

  8. 8 Posted by james cooper on 28 Sep, 2012 09:42 AM

    james cooper's Avatar

    thanks hendrik

    > From: [email blocked]
    > To: [email blocked]
    > Date: Fri, 28 Sep 2012 03:41:24 -0400
    > Subject: Re: BPM [Problems #23570]
    >

  9. hendrik closed this discussion on 28 Sep, 2012 09:49 AM.

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