Communication with iTunes MAC OS X 10.8

DJ Brooks's Avatar

DJ Brooks

15 Aug, 2012 04:17 AM

Hi, any changes I make through beaTunes 3 doesn't communicate with iTunes so nothing changes. I spent hours last night changing things around and after i hit COMMIT ALL SOLUTIONS, i found tat nothing had been changed.

Also, how long does it usually take to Analyse an iTunes library as mine has been 'sending data to server' for over five hours.

  1. Support Staff 1 Posted by hendrik on 15 Aug, 2012 02:51 PM

    hendrik's Avatar

    That depends entirely on the size of your library... How many songs are in there?

    Regarding the first problem, please check out http://help.beatunes.com/kb/troubleshooting/changes-arent-reflected... - perhaps that already solves the problem.

    -hendrik

  2. 2 Posted by A1 Drumming Sch... on 17 Aug, 2012 09:58 AM

    A1 Drumming School's Avatar

    Thank you ofr the reply. Looks like everything is working BUT just not a message has popped up saying that the Java VM has run out of memory. What does that mean and how can that be resolved? There re still 28000 songs in queue.

    Regards

    Brooks

    On 15/08/2012, at 2:17 PM, "beaTunes" <[email blocked]> wrote:

    > Hey DJ Brooks,
    >
    > thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
    > Usually, I try and respond to requests within 24 hours.
    >
    >
    > Based on your email, our automated helpdesk system believes you should check out the following articles in our FAQ:
    >
    > - "Changes aren't reflected in iTunes (until a file is played)" at http://help.beatunes.com/kb/troubleshooting/changes-arent-reflected-in-itunes-until-a-file-is-played
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes (and iTunes) you are using. Also, please let me know, what operating system version you are using. Please state the actual numbers and don't just say "latest". Last but not least, please let me know, whether you are using beaTunes with or without iTunes.
    >
    > I'll send an email to you (at [email blocked]) when I update your request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/
    > http://www.tagtraum.com/
    >
    >

  3. Support Staff 3 Posted by hendrik on 17 Aug, 2012 12:40 PM

    hendrik's Avatar

    That message should have link pointing to http://www.beatunes.com/beatunes-outofmemoryerror.html in it...

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