Inspection: Duplicates error

Jeppe Bang Krabbe's Avatar

Jeppe Bang Krabbe

17 Jul, 2012 12:20 PM

Hi there!

I just got beaTunes installed and it seems like an awesome piece of software.

Somehow I've managed to duplicate most of my iTunes library. Now I'm trying to use beaTunes clear that off. The solution I've tried to implement is to keep only the song with the highets bitrate, and delete the others. I've tried both one issue at a time and all of them. No result.
I've tried to reboot iTunes, still no result. My library contains exactly as many songs and takes up exactly as much space before.

(My library contains 11445 songs/80,75 gb, I'm running beaTunes 3.5.5 and iTunes 10.6.3)

Thx!

  1. Support Staff 1 Posted by hendrik on 17 Jul, 2012 12:23 PM

    hendrik's Avatar

    Did you commit the solutions?

    -hendrik

  2. 2 Posted by Jeppe Bang Krab... on 17 Jul, 2012 12:28 PM

    Jeppe Bang Krabbe's Avatar

    Yes ;)

  3. 3 Posted by Jeppe Bang Krab... on 17 Jul, 2012 12:31 PM

    Jeppe Bang Krabbe's Avatar

    And when I try now, it just asks if it resovled the issue. If I press yes, the issue disappears from the list, if I press no, I have no reaction

  4. Support Staff 4 Posted by hendrik on 17 Jul, 2012 12:34 PM

    hendrik's Avatar

    In the left side of the main beaTunes panel you should see an entry called "Pending Solutions".
    Do you see that?
    If so, click on it and then you should see some sort of "Commit" button in the top right corner.

  5. 5 Posted by Jeppe Bang Krab... on 17 Jul, 2012 12:47 PM

    Jeppe Bang Krabbe's Avatar

    I tried with just a few. No change. Then I tried with all issues ('bout 2700) Now beaTunes hung up...
    Should I wait for it to answer?

  6. 6 Posted by Jeppe Bang Krab... on 17 Jul, 2012 12:52 PM

    Jeppe Bang Krabbe's Avatar

    Hmm, no change...

  7. Support Staff 7 Posted by hendrik on 17 Jul, 2012 12:55 PM

    hendrik's Avatar

    Committing many solutions may take a while.
    First beaTunes updates it internal database, then it communicates with iTunes.

    -hendrik

  8. 8 Posted by Jeppe Bang Krab... on 17 Jul, 2012 01:13 PM

    Jeppe Bang Krabbe's Avatar

    It's working, hoooray!

    Thx alot

  9. Support Staff 9 Posted by hendrik on 17 Jul, 2012 01:43 PM

    hendrik's Avatar

    Great! :-)

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