Cannot Register

Sharon's Avatar

Sharon

16 Jul, 2012 09:16 PM

Hello,

I believe I have downloaded the most recent version of beaTUNES (3.5.5) and I have updated my Java program. I have restarted my computer and yet, I am not able to register with my licence key. I am not prompted to enter the key upon starting the program and going to Help>Register shows "register" as greyed out.

How do I register this product and start using all of the features?

if you experienced a crash or other abnormal behavior, you might want to attach log files from C:\Users\Sharon\AppData\Local\tagtraum industries\beaTunes\logs

  • beaTunes: 3.5.5
  • JVM: Java HotSpot(TM) Server VM
  • Version: 22.1-b02
  • Vendor: Oracle Corporation
  • OS: Windows 7 6.1, x86
  • Registered as: Sharon Porterfield
  1. Support Staff 1 Posted by hendrik on 16 Jul, 2012 09:28 PM

    hendrik's Avatar

    If it's greyed out, it's usually already registered.
    What does the About dialog show?

    -hendrik

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