tag:help.beatunes.com,2009-07-24:/discussions/problems/21832-beatunes-doesnt-synchronize-anymorebeaTunes: Discussion 2014-10-21T15:39:32Ztag:help.beatunes.com,2009-07-24:Comment/170987142012-07-12T15:01:58Z2012-07-12T15:01:58ZbeaTunes doesn't synchronize anymore<div><p>Hi,</p>
<p>sorry for the late reply. Which version of beaTunes are you
using?<br>
If you are not using 3.5.5 or later, please update, start and
restart beaTunes. Does this help?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-13T09:33:12Z2012-07-13T09:33:12ZbeaTunes doesn't synchronize anymore<div><p>Welcome back Hendrik<br>
Yes, I'm using 3.5.5<br>
Best regards<br>
Bernhard</p></div>Bernhard Laubertag:help.beatunes.com,2009-07-24:Comment/170987142012-07-14T14:14:40Z2012-07-14T14:14:40ZbeaTunes doesn't synchronize anymore<div><p>Hm... Can you please send me your logs?</p>
<p>Please see <a href=
"http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">
http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a>
for details - whole folder, zipped.</p>
<p>Thanks!</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-14T14:40:21Z2012-07-14T14:40:21ZbeaTunes doesn't synchronize anymore<div><p>Hi<br>
Thank you for having a look. Attached are the logs<br>
Yours,<br>
Bernhard</p></div>Bernhard Laubertag:help.beatunes.com,2009-07-24:Comment/170987142012-07-15T17:51:58Z2012-07-15T17:51:58ZbeaTunes doesn't synchronize anymore<div><p>Does this problem persist, when you pause the running
analysis?</p>
<p>Try starting beaTunes, wait till it's fully started, stop any
analysis that might be going on, switch to another program and then
back to beaTunes. In the status bar beaTunes should indicate that
it is syncing. Now wait till that message disappears (i.e. <em>do
not</em> switch to another program). Does this procedure lead to a
successful sync?</p>
<p>Thanks</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-15T17:53:36Z2012-07-15T17:53:36ZbeaTunes doesn't synchronize anymore<div><p>Oh - and btw - you can delete all those <code>gc-...</code>
files from your log folder. They are just taking up space right
now.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-16T06:54:14Z2012-07-16T06:54:14ZbeaTunes doesn't synchronize anymore<div><p>Thanks<br>
I deleted the gc-files, the queue is empty and the problem
persits...<br>
Yours<br>
Bernhard</p></div>Bernhard Laubertag:help.beatunes.com,2009-07-24:Comment/170987142012-07-16T09:19:33Z2012-07-16T09:19:33ZbeaTunes doesn't synchronize anymore<div><p>Hi Bernhard,</p>
<p>But you saw the "sync..." message in the status bar (bottom of
main window) and let it sync? Does manual syncing (through the
<code>File</code> menu) help?</p>
<p>In any case, can you please send me a fresh set of logs?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-18T07:15:26Z2012-07-18T07:15:26ZbeaTunes doesn't synchronize anymore<div><p>I only sync manually, 'coz of the 77k songs. The dialog comes up
for 1 or 2<br>
steps of the gauge and then disapears.<br>
Here is the log-zip... The line 42986 looks interesting. It's not a
integer<br>
overflow, is it?<br>
ThanX<br>
Bernhard</p></div>Bernhard Laubertag:help.beatunes.com,2009-07-24:Comment/170987142012-07-19T15:08:54Z2012-07-19T15:08:54ZbeaTunes doesn't synchronize anymore<div><p>Hm.. I can't see anything special in line 42986. What exact
timestamp are you referring to?</p>
<p>That aside, it looks like the database may be in a bad
state.<br>
Please place the attached file into <code>C:\Users\Bernhard
Lauber\AppData\Local\tagtraum industries\beaTunes\database</code>
and restart beaTunes.</p>
<p>beaTunes should then attempt to rebuild the database (this only
works for beaTunes 3.5.5 and later).</p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/170987142012-07-19T15:51:14Z2012-07-19T15:51:14ZbeaTunes doesn't synchronize anymore<div><p>Thank you, the recovery file helped!<br>
Best regards,<br>
Bernhard</p></div>Bernhard Laubertag:help.beatunes.com,2009-07-24:Comment/170987142012-07-19T15:53:04Z2012-07-19T15:53:04ZbeaTunes doesn't synchronize anymore<div><p>Excellent :-)</p>
<p>Thanks for letting me know.</p>
<p>-hendrik</p></div>hendrik