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Beatunes not Syncing

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Ryan

May 16, 2012 @ 11:11 PM

I have the latest version of beatunes as well as the latest version of iTunes. When i load beatunes it just uses about 40% of the CPU and sits there. I let it run overnight and my hard drive filled up with the beatunes DB. The beatunes DB was larger than my entire music library so obviously something is wrong there. I use iTunes match, however all my songs are on the local hard drive. I attached the latest log file.

• beaTunes.log 580 KB

1. 1 Posted by Ryan on May 16, 2012 @ 11:17 PM

   

   Another log file

   • beaTunes.log.1 532 KB
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2. Support Staff 2 Posted by hendrik on May 17, 2012 @ 11:46 AM

   

   Hi,

   your hard drive is indeed full. beaTunes was unable to write to its database as a result.

   To get a fresh start, I'd recommend deleting the whole database, i.e. shut down beaTunes and delete D:/Users/Ryan/AppData/Local/tagtraum industries/beaTunes/database Note that this will delete all data that is only stored within beaTunes.

   Do you have many files in the beaTunes logs folder? You might want to delete those as well.

   Then restart beaTunes.

   To avoid this problem altogether, please make sure you have enough space on your hard drive.

   Hope this helps,

   -hendrik

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3. 3 Posted by Ryan on May 17, 2012 @ 09:05 PM

   

   Deleting the database and logs seemed to do the trick. Thanks!

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4. Support Staff 4 Posted by hendrik on May 18, 2012 @ 07:15 AM

   

   Good. Glad I could help.

   -hendrik

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5. hendrik closed this discussion on May 18, 2012 @ 07:15 AM.