tag:help.beatunes.com,2009-07-24:/discussions/problems/20690-wont-even-open-after-installbeaTunes: Discussion 2014-10-21T15:47:37Ztag:help.beatunes.com,2009-07-24:Comment/141003362012-02-29T15:19:33Z2012-02-29T15:19:33Zwon't even open after install<div><p>Hi Amy,</p>
<p>thanks for your message.<br>
Can you please simply close all iTunes dialogs (in case any are
open) and try again?</p>
<p>If that does not help, please send me your logs. <a href=
"http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">
http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a>
tells you where to find them and how to send them (whole folder,
zipped.</p>
<p>Thanks!</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/141003362012-03-01T03:32:35Z2012-03-01T03:32:36Zwon't even open after install<div><p>Well that fixed it. I didn't realize I had to quit iTunes first.
If there was an instruction I definitely missed it! Thanks.</p></div>Amytag:help.beatunes.com,2009-07-24:Comment/141003362012-03-01T16:12:29Z2012-03-01T16:12:29Zwon't even open after install<div><p>Well, you don't need to quit iTunes. It just shouldn't have any
dialogs open, like e.g. the Get Info dialog.</p>
<p>-hendrik</p></div>hendrik