Can not start beaTunes

Clayton's Avatar


31 Jan, 2012 03:27 AM

Can not start beaTunes. Every time I start the program up it hangs up and this screen appears (see attached)

  1. Support Staff 1 Posted by hendrik on 31 Jan, 2012 07:44 AM

    hendrik's Avatar


    the screen itself shouldn't pose a problem.
    However, perhaps something else is wrong.
    Could you please send me your logs? tells you where to find them and how to send them.



  2. 2 Posted by Colin Farmer on 17 Feb, 2012 03:54 AM

    Colin Farmer's Avatar

    I am also having this problem I put my log files in dropbox. Here is the download link.

  3. Support Staff 3 Posted by hendrik on 17 Feb, 2012 10:27 AM

    hendrik's Avatar

    Hi Colin.

    I took a look at your logs and it seems that your internal beaTunes database is corrupted. Please follow the advice given in to get beaTunes to work again.



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