Download beaTunes 2.1.3

Joe Riccio's Avatar

Joe Riccio

08 Jan, 2012 08:21 PM

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I have a licence for beatunes 2.1.3 VXWW-YCYP-EFML-DAH9 but I can't find it to download. I am replacing a harddrive and would like to put the program back on the new harddrive

if you experienced a crash or other abnormal behavior, you might want to attach log files from C:\Users\Joe\AppData\Local\tagtraum industries\beaTunes\logs

  • beaTunes: 2.1.20
  • JVM: Java HotSpot(TM) Server VM
  • Version: 19.1-b02
  • Vendor: Sun Microsystems Inc.
  • OS: Windows 7 6.1, x86
  • Registered as:
  1. Support Staff 1 Posted by hendrik on 08 Jan, 2012 10:23 PM

    hendrik's Avatar

    Hi,

    your beaTunes 2.1.3 license will also work for 2.1.20. You can re-download it from http://www.beatunes.com/beatunes-download-old.html

    Hope this helps,

    -hendrik

  2. 2 Posted by jrtqm on 09 Jan, 2012 02:18 PM

    jrtqm's Avatar

    Actually that is why I asked for help, I had downloaded 2.1.2 and put in the license#, it didn't work will try again.
    --
    Joe Riccio

    [email blocked]

    ---- hendrik <[email blocked]> wrote:
    >

  3. 3 Posted by jrtqm on 09 Jan, 2012 02:26 PM

    jrtqm's Avatar

    Actually that is why I asked for help, I had downloaded 2.1.2 and put in the license#, it didn't work will try again.
    --
    Joe Riccio

    [email blocked]

    ---- hendrik <[email blocked]> wrote:
    >

  4. 4 Posted by jrtqm on 09 Jan, 2012 04:09 PM

    jrtqm's Avatar

    resolved issue, I had extra spaces in the lincense# due to copying it. I am good now, thyanks
    --
    Joe Riccio

    [email blocked]

    ---- beaTunes <[email blocked]> wrote:
    >
    Hey Joe Riccio,

    thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
    Usually, I try and respond to requests within 24 hours. However, in October 2011 I may react a little slower, because I'm traveling and may not always be reachable.

    Based on your email, our automated helpdesk system believes you should check out the following articles in our FAQ:
      
      - "Schema Error while updating from beaTunes 2 to 3" at http://help.beatunes.com/kb/troubleshooting/schema-error-while-updating-from-beatunes-2-to-3
      
      - "Where are the beaTunes logs?" at http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs
      

    If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes (and iTunes) you are using. Also, please let me know, what operating system version you are using. Please state the actual numbers and don't just say "latest". Last but not least, please let me know, whether you are using beaTunes with or without iTunes.

    I'll send an email to you (at [email blocked]) when I update your request.

    Thank you!

    tagtraum industries incorporated
    http://www.beaTunes.com/
    http://www.tagtraum.com/
    >

  5. 5 Posted by jrtqm on 09 Jan, 2012 04:09 PM

    jrtqm's Avatar

    resolved issue, I had extra spaces in the lincense# due to copying it. I am good now, thyanks
    --
    Joe Riccio

    [email blocked]

    ---- beaTunes <[email blocked]> wrote:
    >
    Hey Joe Riccio,

    thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
    Usually, I try and respond to requests within 24 hours. However, in October 2011 I may react a little slower, because I'm traveling and may not always be reachable.

    Based on your email, our automated helpdesk system believes you should check out the following articles in our FAQ:
      
      - "Schema Error while updating from beaTunes 2 to 3" at http://help.beatunes.com/kb/troubleshooting/schema-error-while-updating-from-beatunes-2-to-3
      
      - "Where are the beaTunes logs?" at http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs
      

    If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes (and iTunes) you are using. Also, please let me know, what operating system version you are using. Please state the actual numbers and don't just say "latest". Last but not least, please let me know, whether you are using beaTunes with or without iTunes.

    I'll send an email to you (at [email blocked]) when I update your request.

    Thank you!

    tagtraum industries incorporated
    http://www.beaTunes.com/
    http://www.tagtraum.com/
    >

  6. Support Staff 6 Posted by hendrik on 09 Jan, 2012 05:47 PM

    hendrik's Avatar

    Good. Thanks for letting me know.

    -hendrik

  7. hendrik closed this discussion on 09 Jan, 2012 05:47 PM.

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