my mac crashed and i couldn't save my key info

Jorge Anguiano's Avatar

Jorge Anguiano

31 Dec, 2011 09:40 PM

i tried the only emails i currently use but no key, i have the credit card info which was used for this purchase if needed, i had a hotmail account but was compromised therefore it was deleted. i can provide the first four numbers as well as the expiration.

it is a master card under

Jorge A Anguiano Vazquez


expiration 07/16

hoping this helps cuz my new library is a mess so i need to get to it for a gig i have in a couple of days, thnx!

  1. Support Staff 1 Posted by hendrik on 01 Jan, 2012 01:58 PM

    hendrik's Avatar

    Hi Jorge,

    I found your license and re-sent it to you.

    Please know, that tagtraum industries neither has access to nor stores your credit card data. The whole financial transaction is handled by Paypal.

    Happy New Year!


  2. 2 Posted by jorge anguiano on 02 Jan, 2012 11:16 PM

    jorge anguiano's Avatar

    cool got it working already thanks for the quick reply!

  3. Support Staff 3 Posted by hendrik on 03 Jan, 2012 10:29 AM

    hendrik's Avatar

    You're welcome!


  4. hendrik closed this discussion on 03 Jan, 2012 10:29 AM.

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