my mac crashed and i couldn't save my key info

Jorge Anguiano's Avatar

Jorge Anguiano

31 Dec, 2011 09:40 PM

i tried the only emails i currently use but no key, i have the credit card info which was used for this purchase if needed, i had a hotmail account but was compromised therefore it was deleted. i can provide the first four numbers as well as the expiration.

it is a master card under

Jorge A Anguiano Vazquez

5349XXXXXXXX6574

expiration 07/16

hoping this helps cuz my new library is a mess so i need to get to it for a gig i have in a couple of days, thnx!

  1. Support Staff 1 Posted by hendrik on 01 Jan, 2012 01:58 PM

    hendrik's Avatar

    Hi Jorge,

    I found your license and re-sent it to you.

    Please know, that tagtraum industries neither has access to nor stores your credit card data. The whole financial transaction is handled by Paypal.

    Happy New Year!

    -hendrik

  2. 2 Posted by jorge anguiano on 02 Jan, 2012 11:16 PM

    jorge anguiano's Avatar

    cool got it working already thanks for the quick reply!

  3. Support Staff 3 Posted by hendrik on 03 Jan, 2012 10:29 AM

    hendrik's Avatar

    You're welcome!

    -hendrik

  4. hendrik closed this discussion on 03 Jan, 2012 10:29 AM.

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