tag:help.beatunes.com,2009-07-24:/discussions/problems/19478-beatunes-cannot-be-startedbeaTunes: Discussion 2012-01-04T13:50:05Ztag:help.beatunes.com,2009-07-24:Comment/124874732011-12-30T12:47:33Z2011-12-30T12:47:33Zbeatunes cannot be started<div><p>Hi Hans,</p>
<p>please send me your logs. <a href=
"http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">
http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a>
tells you where to find them and how to send them.</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732011-12-31T16:00:04Z2011-12-31T16:00:05Zbeatunes cannot be started<div><p>here are my logs</p></div>hanstag:help.beatunes.com,2009-07-24:Comment/124874732012-01-02T09:48:27Z2012-01-02T09:48:27Zbeatunes cannot be started<div><p>Hi Hans,</p>
<p>it looks like you still don't have enough space left on your
harddrive.<br>
The latest error messages in the log seem to indicate just
that.<br>
Can you send a screenshot of the folder
<code>Users/hansmuhlbauer/Library/Application
Support/beaTunes/Database/</code> that show how big the individual
files are? Perhaps we can delete some of them.</p>
<p>Thanks,</p>
<p>-hendrik</p>
<p>PS: Often restarting your OS X machine also makes a little room
on the harddrive...</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T00:22:43Z2012-01-03T00:22:43Zbeatunes cannot be started<div><p>Hello Hendrik,</p>
<p>attached is two folders: beatunes/database and beatunes/database
Backup<br>
folder</p>
<p>From: "hendrik"<br>
<a>tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com</a><br>
To: <a>hans.muehlbauer@vetos.de</a>,<br>
Date: 02.01.2012 10:58<br>
Subject: Re: beatunes cannot be started [Problems]</p></div>hans.muehlbauertag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T10:33:04Z2012-01-03T10:33:04Zbeatunes cannot be started<div><p>Hi,</p>
<p>what is the backup folder for? Did you create it?</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T13:17:08Z2012-01-03T13:17:08Zbeatunes cannot be started<div><p>not sure probably did this with an earlier problem a while
ago</p>
<p>From: "hendrik"<br>
<a href=
"mailto:tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com">
tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com</a><br>
To: <a href=
"mailto:hans.muehlbauer@vetos.de">hans.muehlbauer@vetos.de</a>,<br>
Date: 03.01.2012 14:08<br>
Subject: Re: beatunes cannot be started [Problems]</p></div>hans.muehlbauertag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T13:33:06Z2012-01-03T13:33:06Zbeatunes cannot be started<div><p>Hi,</p>
<p>well unless you think you still need it, you can probably delete
it.<br>
Also, in the regular database folder, you can compress/zip the
<code>sql</code> file, if you want to save some space.</p>
<p>Does beaTunes still refuse to start? If so, can you please send
me a fresh set of logs?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T15:16:48Z2012-01-03T15:16:48Zbeatunes cannot be started<div><p>Sorry still no star i have over 5 GB free space on my drive
now</p>
<p>From: "hendrik"<br>
<a>tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com</a><br>
To: <a href=
"mailto:hans.muehlbauer@vetos.de">hans.muehlbauer@vetos.de</a>,<br>
Date: 03.01.2012 14:33<br>
Subject: Re: beatunes cannot be started [Problems]</p></div>hans.muehlbauertag:help.beatunes.com,2009-07-24:Comment/124874732012-01-03T15:24:47Z2012-01-03T15:24:47Zbeatunes cannot be started<div><p>Hi,</p>
<p>the logs don't show an error - however, they indicate that you
are trying to start beaTunes 2.1 (after you already ran beaTunes
3). Note that by running beaTunes 3, you converted your internal
beaTunes database into a new format, that cannot be read by
beaTunes 2. As a result, beaTunes 2 will probably attempt to
re-create the database. I'd recommend sticking to beaTunes 3.</p>
<p>That said, any case you had any iTunes dialogs open? Like
"Accept License" or "Get Info" or the like? In that case beaTunes 2
may get stuck and not start all the way. The same is true for
beaTunes 3.</p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732012-01-04T10:49:02Z2012-01-04T10:49:02Zbeatunes cannot be started<div><p>hello hendrik, i have removed beatunes 2 from my system a while
ago.<br>
i am only trying to start beatunes 3<br>
it quits without any action or message</p>
<p>From: "hendrik"<br>
<a>tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com</a><br>
To: <a href=
"mailto:hans.muehlbauer@vetos.de">hans.muehlbauer@vetos.de</a>,<br>
Date: 03.01.2012 16:24<br>
Subject: Re: beatunes cannot be started [Problems]</p></div>hans.muehlbauertag:help.beatunes.com,2009-07-24:Comment/124874732012-01-04T11:02:42Z2012-01-04T11:02:42Zbeatunes cannot be started<div><p>Hans,</p>
<p>the log (beaTunes.log) you sent me the other day clearly
states:</p>
<pre>
<code> 2012-01-01 22:18:17,607 [ 0] [INFO ][main] com.tagtraum.beatunes.BeaTunes: ==== Sun Jan 01 22:18:17 CET 2012 ====
beaTunes 2.1.20, built May 19, 2011 1:56:54 PM CEST, id 5896848313226971375
Copyright (c) 2006-2011 tagtraum industries incorporated
All Rights Reserved.
http://www.tagtraum.com/
http://www.beatunes.com/</code>
</pre>
<p>It shows that it is current (date 2012-01-01) and it shows the
beaTunes version is 2.1.20.</p>
<p>Perhaps it is a good idea to remove <em>all</em> beaTunes
versions and re-install a fresh version from the website.</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/124874732012-01-04T13:40:49Z2012-01-04T13:40:49Zbeatunes cannot be started<div><p>sorry i was sure i deleted my beatunes 2.x<br>
anyway reinstalling beatunes 3 and now everything works again.</p>
<p>one question:<br>
looking up ID'S FOR MY SONGS DOES NOT RESULT ANYTHING FOR MOST
SONGS (not<br>
in database yet)</p>
<p>why can't i just calculate a pid and find duplicated from
there?</p>
<p>is it possible to use the musicbrainz database?</p>
<p>thx very much for your help</p>
<p>From: "hendrik"<br>
<a>tender+df8652110f12535e40d1af201beaf1bd1a6449b51@tenderapp.com</a><br>
To: <a>hans.muehlbauer@vetos.de</a>,<br>
Date: 04.01.2012 12:02<br>
Subject: Re: beatunes cannot be started [Problems]</p></div>hans.muehlbauertag:help.beatunes.com,2009-07-24:Comment/124874732012-01-04T13:50:05Z2012-01-04T13:50:05Zbeatunes cannot be started<div><p>Hi,</p>
<p>the PID is a proprietary number that results from an
audiofingerprint that is matched with an entry in a database. In
essence, the id of the database entry is the PID.<br>
That means: The PID cannot be computed, it can only be looked up
(based on a fingerprint).</p>
<p>Unfortunately, the provider of the corresponding database has
sold out. See also <a href=
"http://blog.beatunes.com/2011/09/moving-to-new-track-id-service.html">
http://blog.beatunes.com/2011/09/moving-to-new-track-id-service.html</a></p>
<p>As a consequence, beaTunes was forced to move on. Unfortunately,
the database isn't as big yet, as I'd like it to be. However, it's
growing on a daily basis.</p>
<p>Even though Musicbrainz is a non-profit, they do ask commercial
apps to pay for their services. As a result, beaTunes has chosen
not to use the Musicbrainz database.</p>
<p>-hendrik</p></div>hendrik