Information appearing/disappearing

michacho's Avatar

michacho

02 Sep, 2011 11:51 AM

Hello,

I would like to understand why the different information linked to my music library tends to disappear very often to reappear when I launch a new analysis. I loose time on every occasion I want to use the program to complete my library information because it is impossible to know which song have effectively been analysed and which information is kept because it simply doesn't show up. My system isn't the newest one off course but running a 3800+ AMD double core x64 processor with 4Gb of RAM shouldn't be a trouble, should it ?

Thank you

  • beaTunes : 3.0.4
  • JVM : Java HotSpot(TM) Server VM
  • Version : 20.1-b02
  • Vendor : Sun Microsystems Inc.
  • OS : Windows 7 6.1, x86
  • Registered as : Micha Vandermeulen
  1. 1 Posted by michacho on 02 Sep, 2011 12:01 PM

    michacho's Avatar

    I would also like to add another remark, but probably linked to the one above. How is it possible that information analysed even more than one around song which are in my library since years (I support your software since a long time, please make me continue...) don't show their information ? After upgrading - and buying by the same occasion v.3 of your software hoping analysis would be faster for instance - I already re analysed my library and again the info doesn't show up...

  2. 2 Posted by michacho on 02 Sep, 2011 12:04 PM

    michacho's Avatar

    And while writing my second message suddenly information shows up even without new analysis...

    HELP

  3. 3 Posted by michacho on 02 Sep, 2011 12:24 PM

    michacho's Avatar

    Sorry to keep prolonging my questions, but I think this time it's the ultimate one. I would also like to know how to change the interface language of beaTunes. My Windows is in English and my iTunes as well. Software-wise I always work in English and it's unfortunate some software automatically set their interface to French (in my case) just because I live in Belgium and my keyboard is set to Belgium/French...

    Thank again

  4. Support Staff 4 Posted by hendrik on 03 Sep, 2011 11:20 AM

    hendrik's Avatar

    Hi,

    thanks for your message.

    1. Can you please let me know, how you check analysis results? I.e. where exactly in the beaTunes user interface do thing not show up?
    2. Just to make sure that there is deeper problem, could you please send me your logs? http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... tells you where to find them and how to send them (zipped!)
    3. beaTunes honors the system's default language. Perhaps http://www.java.com/en/download/help/locale.xml helps you. If not, let me know.

    -hendrik

  5. 5 Posted by michacho on 03 Sep, 2011 12:17 PM

    michacho's Avatar

    Hi,

    Thanks for the fast response, furthermore on a Saturday !!

    Things don't show up in the main window where all my library appears when
    "Music" is clicked on the left side. I don't seem to have problems with BPM,
    but colour and tone info of analysed songs seem to disappear.

    Yesterday I thought I might ease the problem by collecting PUID's for my
    entire library before re-analysing songs with missing info but having more
    than 20.000 songs the JAVA engine seems to overload before being able to get
    to the end of the task. Tried three times (after reboot), same result.

    In the meantime I'm reorganising my library and adding song for analysis by
    alphabetical order, but still (I guess) won't be able to search for the
    PUID's because it only seems to work for the entire library at once.

    I've changed the regional setting for non-Unicode programs but it doesn't
    seem to have any effect, even if my systems language is set to English
    already. Don't quite get it. Anyway, that's really not such a trouble...

    Thanks,

    Micha

  6. Support Staff 6 Posted by hendrik on 05 Sep, 2011 12:11 PM

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    Hi,

    first of all, about the language problem.

    In C:\Program Files\beaTunes3 there are two files:

    beaTunes3.l4j.ini and beaTunes3.l4j.ini.template. Open each one of them with Notepad and add the line

    -Duser.language=en

    Then save them.

    That should switch the language to English.

    -hendrik

  7. Support Staff 7 Posted by hendrik on 05 Sep, 2011 12:51 PM

    hendrik's Avatar

    Hi,

    about the disappearing colors/keys:

    I believe this is a bug that has already been fixed in the current dev snapshot: http://www.beatunes.com/download/beaTunes-3-0-5-SNAPSHOT-jre-win.exe

    Can you please try the snapshot and let me know, whether you can still observe the issue?

    In any case, in the beaTunes general preferences is a checkbox called "embed non-iTuns fields". You might want to check this, in order to keep the analyzed info not only in the internal database, but also in your audio files.

    Regarding PUIDs - that's not necessarily a Java problem, more likely an Amplifind/MusicIP problem. However, if you want to import PUIDs and the bulk method does not work, please simply select the corresponding analysis task, but make sure to only look up PUIDs.

    Thanks,

    -hendrik

  8. 8 Posted by michacho on 06 Sep, 2011 10:30 AM

    michacho's Avatar

    Hi,

    Thanks again for your help. The language problem is solved through the extra
    line of code, great ! Concerning the embedded fields, that option was
    already ticked in my preferences. But now rebuilding my library and
    re-analysing my songs (with for the moment 9849 items in library) it seems
    to work. Installing the snapshot dev I lost colour info after some restarts
    of the program in only 3 songs. So I'll continue building up my library
    hoping I will not loose further info, but it seems to work better.

    Best regards, keep up the good work,

    Micha

  9. Support Staff 9 Posted by hendrik on 06 Sep, 2011 04:23 PM

    hendrik's Avatar

    Good. Glad that seems to work now.

    -hendrik

  10. hendrik closed this discussion on 06 Sep, 2011 04:23 PM.

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