all my analyzed files gone

Mani's Avatar

Mani

19 Aug, 2011 09:45 PM

Hello,

All my analyzed files have disappeared?

why?

  1. Support Staff 1 Posted by hendrik on 20 Aug, 2011 07:38 AM

    hendrik's Avatar

    Hi,

    could you please give some more info? Like operating system, version of beaTunes, what exactly you analyzed, and whether you use beaTunes with an iTunes library or a base directory...?

    Thanks,

    -hendrik

  2. 2 Posted by Klädkompis team... on 20 Aug, 2011 09:13 AM

    Klädkompis teamet's Avatar

    Maybe this could help?
    Mani
    > From: [email blocked]
    > To: [email blocked]
    > Date: Sat, 20 Aug 2011 03:36:31 -0400
    > Subject: Re: all my analyzed files gone [Problems]
    >
    >

  3. 3 Posted by Klädkompis team... on 20 Aug, 2011 09:14 AM

    Klädkompis teamet's Avatar

    HI Hendrik,
    I use Lion with the latest version of beatunes. I used both iTunes library and a base directory. I analyzed only a small portion of my iTunes Library and also a lot of samples from the base directory.
    Cheers
    Mani

    > From: [email blocked]
    > To: [email blocked]
    > Date: Sat, 20 Aug 2011 03:36:31 -0400
    > Subject: Re: all my analyzed files gone [Problems]
    >
    >

  4. Support Staff 4 Posted by hendrik on 20 Aug, 2011 09:19 AM

    hendrik's Avatar

    Hi,

    can you please send me your whole beaTunes logs folder? Please zip before attaching - it compresses really well.

    Thanks,

    -hendrik

  5. 5 Posted by Klädkompis team... on 20 Aug, 2011 09:35 AM

    Klädkompis teamet's Avatar

    Hi,
    I discovered my silly misstake,
    I had changed the location of the base directory
    Sorry for taking you time
    all the best
    Mani
    ps, Is there any good tutorial for beatunes to get the most of the program?

    > From: [email blocked]
    > To: [email blocked]
    > Date: Sat, 20 Aug 2011 05:17:03 -0400
    > Subject: Re: all my analyzed files gone [Problems]
    >
    >

  6. Support Staff 6 Posted by hendrik on 20 Aug, 2011 09:37 AM

    hendrik's Avatar

    Glad you found the error.
    No, unfortunately there isn't a clear cut tutorial.

    The website contains a lot of useful information, the helpforum at http://help.beatunes.com/ is useful and of course the blog at http://blog.beatunes.com/

    -hendrik

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