iTunes doesn't display any of the information found

Martin's Avatar

Martin

04 Aug, 2011 09:19 PM

I have analyzed about 40 songs and paused it, but none of the missing information that beatunes found for those songs, like BPM, is displayed in iTunes. Actually iTunes crashed when trying to open it while beaTunes was analyzing the music and it just hanged up there; I had to force iTunes to close via Task Administrator and restart the computer for iTunes to work again. Still after restarting none of the info is

if you experienced a crash or other abnormal behavior, you might want to attach log files from C:\Users\CMV\AppData\Local\tagtraum industries\beaTunes\logs

  • beaTunes: 3.0.3
  • JVM: Java HotSpot(TM) Server VM
  • Version: 20.0-b11
  • Vendor: Sun Microsystems Inc.
  • OS: Windows 7 6.1, x86
  • Registered as:
  1. Support Staff 1 Posted by hendrik on 04 Aug, 2011 09:25 PM

    hendrik's Avatar

    Hi,

    I assume you are using an iTunes based library - in that case, iTunes has to run the whole time beaTunes is running. Otherwise beaTunes cannot successfully communicate the information to iTunes.

    Does this help,

    -hendrik

  2. 2 Posted by Martin on 04 Aug, 2011 09:43 PM

    Martin's Avatar

    Hi Hendrik

    I think it was open but I closed it before closing or pausing beatunes
    first. Anyway, does this mean I have to start the process again even though
    beatunes shows the info of the songs?.

    Regarding the library, I just pointed to the folder I store the music in. It
    is not the default iTunes folder, and I set iTunes to not organize the music
    automatically, so I had to show iTunes where my music is, the same way I´ve
    done now with beatunes.

    Also just in case. I uninstalled beaTunes once it started to find issues and
    uninstalled it before analyzing the library. Then I decided to install it
    again, the library was already there, but it didn't start the process of
    asking me if I wanted that or that... I just had to start the analysis
    manually (just selected "Analyze all songs").

    I had seen the discussion before, thanks, but you see it's a somewhat
    different issue...

    _______________________

    Martin

  3. 3 Posted by Martin on 04 Aug, 2011 10:08 PM

    Martin's Avatar

    In case it helps, pressing Synchronize doesn't change anything on iTunes
    (also list in the Task Queue, which was in Pause, changed somewhat... hope I
    didn't touch anything I shouldn't have)...

    By the way thanks for you fast response...

    _______________________

    Martin

    On Thu, Aug 4, 2011 at 11:35 PM, Martin <[email blocked]> wrote:

    > Hi Hendrik
    >
    > I think it was open but I closed it before closing or pausing beatunes
    > first. Anyway, does this mean I have to start the process again even though
    > beatunes shows the info of the songs?.
    >
    > Regarding the library, I just pointed to the folder I store the music in.
    > It is not the default iTunes folder, and I set iTunes to not organize the
    > music automatically, so I had to show iTunes where my music is, the same way
    > I´ve done now with beatunes.
    >
    > Also just in case. I uninstalled beaTunes once it started to find issues
    > and uninstalled it before analyzing the library. Then I decided to install
    > it again, the library was already there, but it didn't start the process of
    > asking me if I wanted that or that... I just had to start the analysis
    > manually (just selected "Analyze all songs").
    >
    > I had seen the discussion before, thanks, but you see it's a somewhat
    > different issue...
    >
    > _______________________
    >
    > Martin
    >
    >
    >
    > On Thu, Aug 4, 2011 at 11:24 PM, hendrik <
    > [email blocked]> wrote:
    >
    >>

  4. Support Staff 4 Posted by hendrik on 04 Aug, 2011 10:10 PM

    hendrik's Avatar

    Hi Martin,

    any chance you can send me your logs? That would answer a couple of questions I have.
    http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... tells you where to find it and how to send it.

    Thanks!

    -hendrik

  5. 5 Posted by Martin on 04 Aug, 2011 10:18 PM

    Martin's Avatar

    Here you are... Let me know if I can do something to accelerate detecting
    the problem meanwhile...

    When uninstalling it I deleted everything the installation asked me if I
    wanted to uninstall it...

    Thankyou,
    _______________________

    Martin

  6. Support Staff 6 Posted by hendrik on 05 Aug, 2011 08:56 AM

    hendrik's Avatar

    Hi Martin,

    thanks for the logs.
    It looks like you are using a directory based library even though you are working with iTunes.

    Since are working with iTunes, you should use an iTunes based library.
    Here's the difference:

    iTunes based library

    beaTunes communicates directly with iTunes, e.g. telling it to change the BPM in the files. That way, iTunes is always up to date.

    Directory based library

    beaTunes only modifies your files, but doesn't tell iTunes about it. I.e. iTunes cannot know, which files beaTunes worked on and therefore does not know that it needs to re-parse its contents. Therefore the information shown in iTunes is out of date until you actually play the file. Then, I believe, iTunes always re-reads the file to keep its database current.

    What you should do, is to create a new beaTunes library, based on your iTunes library. To do so, start beaTunes, open its preferences and right under where it says what kind of library it is operating on, click on the Plus button. It will let you choose between a directory based library and an iTunes based one. Choose the iTunes based one. Now you have to choose your iTunes Music Library.xml file. Then, beaTunes will find your music files automatically.

    BTW, it looks like you perhaps chose to run Rayshoot with automatic BPM range. Using the 70-140 BPM range usually leads to better results.

    Hope this helps,

    -hendrik

  7. 7 Posted by Martin on 05 Aug, 2011 09:37 AM

    Martin's Avatar

    Thanks a lot for your help Hendrik, as you say, iTunes re-reads the
    information everytime it reads a file, so that could work for me, at least
    it is better than sending my files to the iTunes folder. Several of us don't
    like the way iTunes organizes music, at least in a Windows PC and even for
    backup purposes it is much more convenient to make iTunes read music stored
    in a different folder or several different ones.

    I just have to double click on a file so that iTunes rereads it. Having 1750
    songs, it could take me about 20 minutes, but it is worthwhile for me if I
    have to do it just once. I'd pay for this to be done automatically though, I
    mean keeping iTunes reading this/these "normal" -i.e. external- folder/s.
    Maybe making iTunes to reread the entire library? -but without loosing the
    score -starts- we give to each song, which I believe is meta-information
    that is not stored in the song file itself.

    Again thanks, your responses have been very quick which is very much
    appreciated, and motivates to buy beaTunes.
    _______________________

    Martin

  8. Support Staff 8 Posted by hendrik on 05 Aug, 2011 09:39 AM

    hendrik's Avatar

    Using beaTunes with the iTunes library, does not mean you have to also have iTunes organize your music...

  9. 9 Posted by Martin on 05 Aug, 2011 10:27 AM

    Martin's Avatar

    You're right. Also, iTunes doesn't need to have it folder inside one of
    those AppData or ProgramFiles folder anymore. Since long time ago we can
    select what folder to use as its library.. Still, some of us prefer to have
    several folders cause we are going to store music in different drives,
    specially when we use external drives organized with Windows 7 Libraries
    which are very handy for this purpose.

    iTunes has been working ok this way but I'll think twice about putting all
    the music in one iTunes library folder, maybe I'm not realizing something.

    Anyway, by just changing the iTunes Media library folder, to anyone else, it
    rereads the entire library in seconds and gets the all info that beaTunes
    changed (of course not the color or the Key, just the one that it can...).
    In case it helps you or someone...

    _______________________

    Martin

  10. Support Staff 10 Posted by hendrik on 05 Aug, 2011 10:31 AM

    hendrik's Avatar

    Well, I'm not suggesting to you that you should change anything with iTunes.
    Just saying, that beaTunes can cooperate with iTunes rather well, if you let it. It won't move any files around or mess with your sorting/ordering system.

    But thanks for the info!

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