Java 64bit problems

Maarten Hartveldt's Avatar

Maarten Hartveldt

30 Jul, 2011 11:06 AM

Since I installed Snow Leopard on my Mac I can't start-up Bea Tunes 2 anymore. Error message: "64 bit is currently not supported", 'the first Java application in Java preferences must 32 bit"...
I did this but Bea Tunes still doesn't start up..
How can I solve this problem ?

  1. Support Staff 1 Posted by hendrik on 30 Jul, 2011 11:09 AM

    hendrik's Avatar

    Hi Maarten,

    this sounds like you are using a rather old version of beaTunes 2.
    Please update to the latest 2.x version available from http://www.beatunes.com/beatunes-download-old.html
    The update is free, if you own a beaTunes 2 license.

    Does this solve the issue?

    -hendrik

  2. 2 Posted by info on 30 Jul, 2011 11:20 AM

    info's Avatar

    I am using BeaTunes 2
    Operating system: OSX Snow leapard 10.6.7
    I tunes: version 10.3.1 (55)

    2011/7/30 beaTunes <
    [email blocked]>

    >
    > Hey Maarten Hartveldt,
    >
    > thanks for your email. It's been added to the queue and I'll be taking a
    > look as soon as I can.
    > Usually, I try and respond to requests within 24 hours.
    >
    >
    > Based on your email, our automated helpdesk system believes you should
    > check out the following articles in our FAQ:
    >
    > - "How to install a plugin" at
    > http://help.beatunes.com/kb/plugins/how-to-install-a-plugin
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know,
    > which versions of beaTunes (and iTunes) you are using. Also, please let me
    > know, what operating system version you are using. Please state the actual
    > numbers and don't just say "latest". Last but not least, please let me know,
    > whether you are using beaTunes with or without iTunes.
    >
    > I'll send an email to you (at [email blocked]) when I update your
    > request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/
    > http://www.tagtraum.com/
    >
    >
    >

    --
    *Met vriendelijke groet,*
    *With kind regards,
    *
    *
    *
    *Maarten Hartveldt*
    *
    *

  3. Support Staff 3 Posted by hendrik on 30 Jul, 2011 12:31 PM

    hendrik's Avatar

    Hey Maarten... did you seem y reply about the most current beaTunes 2 version?

    -hendrik

  4. 4 Posted by Maarten Hartvel... on 30 Jul, 2011 01:08 PM

    Maarten Hartveldt's Avatar

    I did now and it works !!!
    Thanks a lot
    Maarten

    2011/7/30 hendrik <
    [email blocked]>

  5. Support Staff 5 Posted by hendrik on 30 Jul, 2011 03:01 PM

    hendrik's Avatar

    Great.

    Have a fun weekend!

    -hendrik

  6. hendrik closed this discussion on 30 Jul, 2011 03:01 PM.

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