tag:help.beatunes.com,2009-07-24:/discussions/problems/18621-not-recognizing-registration-key-on-new-version-of-beatunesbeaTunes: Discussion 2011-07-04T16:05:05Ztag:help.beatunes.com,2009-07-24:Comment/83656332011-07-03T17:45:59Z2011-07-03T17:46:00ZNot Recognizing Registration Key on New Version of BeaTunes<div><p>Hello, my naime is Connor Flynn and I purchased Beatunes 2 for
my MacBook Pro on March 4, 2011. I downloaded the recommend
Beatunes 3 update and treid re-entering my Resitration key (even
though I figured my registration would carry over between versions)
and my key is not recognized. I paid $31.95 to use your software
which has given me no problems until now. I would like a solution
to this issue promptly.<br>
Thank you,<br>
Connor Flynn</p>
<p>if you experienced a crash or other abnormal behavior, you might
want to attach log files from
/Users/Connor/Library/Logs/beaTunes</p>
<ul>
<li>beaTunes: 3.0.2</li>
<li>JVM: Java HotSpot(TM) 64-Bit Server VM</li>
<li>Version: 19.1-b02-334</li>
<li>Vendor: Apple Inc.</li>
<li>OS: Mac OS X 10.6.7, x86_64</li>
<li>Registered as:</li>
</ul></div>Connor Flynntag:help.beatunes.com,2009-07-24:Comment/83656332011-07-04T16:05:01Z2011-07-04T16:05:01ZNot Recognizing Registration Key on New Version of BeaTunes<div><p>Hi Connor,</p>
<p>as stated in the upgrade notice and also in the FAQs, the
upgrade from beaTunes 2 to beaTunes 3 is not free, because it is a
major version step.</p>
<p>You can purchase an upgrade license for $11.95 from <a href=
"http://www.beatunes.com/beatunes-buy.html">http://www.beatunes.com/beatunes-buy.html</a>
or go back to beaTunes 2 (download: <a href=
"http://www.beatunes.com/beatunes-download-old.html">http://www.beatunes.com/beatunes-download-old.html</a>).
If you choose to do the latter, please note that the old beaTunes 2
database is gone by now and that it will be freshly created. I.e.
you will loose data, unless you have a backup copy of your old
beaTunes 2 database. To avoid this problem, export your metadata
before downgrading. Details are described in <a href=
"http://help.beatunes.com/kb/backup-and-migration/moving-to-a-new-computer">
http://help.beatunes.com/kb/backup-and-migration/moving-to-a-new-co...</a></p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendrik