registration key

bob's Avatar

bob

25 May, 2011 02:14 PM

I just bought beatunes and i cant figure out how to enter my key . I cant find the help menu. Please direct me with a simple link which is how you should of done it in the first place. too much navigating bull sh*t.

  1. Support Staff 1 Posted by hendrik on 25 May, 2011 02:22 PM

    hendrik's Avatar

    Hi,

    you have to enter the key in the Help menu of the application. The website does not have a Help menu.

    Does this help?

    -hendrik

  2. 2 Posted by g turner on 25 May, 2011 02:35 PM

    g turner's Avatar

    NO thats not the link I was looking for maybe if you read it yourself you
    could help me out and stop wasting my time and money. I want another free
    trial after i ve wasted half my day navigating your shitty screen looking
    for a help button that doesnt exist. give me a link to click on to get me to
    where need to enter my key. Thats how it should be set up in the first
    place . get it together or ill go with mixed in key. i know they are
    friendly

    On Wed, May 25, 2011 at 7:21 AM, beaTunes <
    [email blocked]> wrote:

    > Hey bob,
    >
    > thanks for your email. It's been added to the queue and I'll be taking a
    > look as soon as I can.
    > Usually, I try and respond to requests within 24 hours.
    >
    >
    > Based on your email, our helpdesk system believes you should check out the
    > following articles in our FAQ:
    >
    > - "I updated beaTunes and now my key does not work anymore" at
    > http://help.beatunes.com/kb/license-issues/i-updated-beatunes-and-now-my-key-does-not-work-anymore
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know,
    > which versions of beaTunes and iTunes you are using. Also, please let me
    > know, what operating system version you are using.
    >
    > I'll send an email to you (at [email blocked]) when I update your
    > request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/
    > http://www.tagtraum.com/
    >
    >

  3. Support Staff 3 Posted by hendrik on 25 May, 2011 02:55 PM

    hendrik's Avatar

    Hi,

    I understand the automated answer was useless - did the other answer (Help in app, not on site) help you?

    -hendrik

  4. 4 Posted by g turner on 25 May, 2011 03:04 PM

    g turner's Avatar

    yes thankyou

    On Wed, May 25, 2011 at 7:55 AM, hendrik <
    [email blocked]> wrote:

  5. Support Staff 5 Posted by hendrik on 25 May, 2011 03:12 PM

    hendrik's Avatar

    No problem - I hope you enjoy the app more than the registration process.

    -hendrik

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