Java Run-time error

Pauline Morse's Avatar

Pauline Morse

22 May, 2011 03:32 AM

I can't seem to get the Java to work, which I guess is needed to contact the server for data. I was wondering if this was compatible with Windows 7, could that be the problem?

Anyways, I have a Sony Vaio touch screen desktop with Windows 7. I have iTunes version 10.2.2.12 and BeaTunes2 version 2.1.20 I will attach the files from the log folder (I read somwhere that you find that useful) Thanks!

I only see a way to attach 1 file, so I hope this is the one!

  1. 1 Posted by Pauline Morse on 22 May, 2011 04:00 AM

    Pauline Morse's Avatar

    (how did my picture get up there??? well anyhoo)

    A little more clarification,

    I am analyzing some songs, and it couldn't contact the server, and it said it had something to do with the Java platform. It still analyzes the color and key so that's fine for now.

    I analyzed a few more songs and it seems to be working now, so I'll let you know if it was only a temporary problem or if it still persists.

  2. 2 Posted by Pauline Morse on 22 May, 2011 04:03 AM

    Pauline Morse's Avatar

    Nope the problem still persists.

    Next I will try updating my Java to the latest version, if I can figure out how, and then restart everything.

  3. Support Staff 3 Posted by hendrik on 22 May, 2011 11:04 AM

    hendrik's Avatar

    Hi Pauline,

    apparently you are using OpenId - that's where the picture comes from.
    We are having a little trouble with the database server. However, you actually don't need that server. When analyzing songs, turn off "use online resources" for whatever you are analyzing. That way, you compute values locally.

    Thanks,

    -hendrik

  4. 4 Posted by Pauline Morse on 23 May, 2011 03:39 AM

    Pauline Morse's Avatar

    Oh it's good to know I'm not the only one having touble. I'll keep an eye on the feed for when the online server is functioning again. I do like that extra info. Would be awesome if I could actually get lyrics!

    Thanks!

  5. Support Staff 5 Posted by hendrik on 23 May, 2011 07:39 AM

    hendrik's Avatar

    Hi,

    the server I was talking about should actually be online again.

    But it has nothing to do with the Lyrics. Lyrics should have worked anyway (note that the Lyrics tasks does not have a checkbox to "use online resources").

    -hendrik

  6. 6 Posted by Pauline Morse on 24 May, 2011 12:02 AM

    Pauline Morse's Avatar

    Thank you, I'll give it a try.

    Oh I was thinking of a different resource for the lyrics.

    Thanks!

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