update

Betsy's Avatar

Betsy

22 Feb, 2011 10:32 PM

I have my key but nowhere to enter it. I cannot find the Help > Registration. Where do I find this?

  1. 1 Posted by Betsy Wells on 23 Feb, 2011 03:31 AM

    Betsy Wells's Avatar

    Please help. I've received this message before with no follow-up. I just don't know what to do. I have upgraded to Snow Leopard so I have the right system. I cannot find "registration" anywhere to enter my key. I've had it for almost a year.

    Your FAQ topics don't address my challenge.

    Thank you.

    Betsy

    On Feb 22, 2011, at 2:35 PM, beaTunes wrote:

    > Hey Betsy,
    >
    > thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
    > Usually, I try and respond to requests within 24 hours.
    >
    >
    > Based on your email, our helpdesk system believes you should check out the following articles in our FAQ:
    >
    > - "I updated beaTunes and now my key does not work anymore" at http://help.beatunes.com/kb/license-issues/i-updated-beatunes-and-now-my-key-does-not-work-anymore
    >
    > - "Lost License Key" at http://help.beatunes.com/kb/license-issues/lost-license-key
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes and iTunes you are using. Also, please let me know, what operating system version you are using.
    >
    > I'll send an email to you (at [email blocked]) when I update your request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/
    > http://www.tagtraum.com/
    >

  2. Support Staff 2 Posted by hendrik on 23 Feb, 2011 08:36 AM

    hendrik's Avatar

    Hi,

    Do you have beaTunes 2 installed?

    Please start it and simply click on the Help menu item. In there you'll find an item that let's you register.

    -hendrik

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