Home → Problems →

update

• Edit

Betsy

Feb 22, 2011 @ 10:32 PM

I have my key but nowhere to enter it. I cannot find the Help > Registration. Where do I find this?

1. 1 Posted by Betsy Wells on Feb 23, 2011 @ 03:31 AM

   

   Please help. I've received this message before with no follow-up. I just don't know what to do. I have upgraded to Snow Leopard so I have the right system. I cannot find "registration" anywhere to enter my key. I've had it for almost a year.

   Your FAQ topics don't address my challenge.

   Thank you.

   Betsy

   On Feb 22, 2011, at 2:35 PM, beaTunes wrote:

   > Hey Betsy,
   >
   > thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
   > Usually, I try and respond to requests within 24 hours.
   >
   >
   > Based on your email, our helpdesk system believes you should check out the following articles in our FAQ:
   >
   > - "I updated beaTunes and now my key does not work anymore" at http://help.beatunes.com/kb/license-issues/i-updated-beatunes-and-now-my-key-does-not-work-anymore
   >
   > - "Lost License Key" at http://help.beatunes.com/kb/license-issues/lost-license-key
   >
   >
   > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes and iTunes you are using. Also, please let me know, what operating system version you are using.
   >
   > I'll send an email to you (at [email blocked]) when I update your request.
   >
   > Thank you!
   >
   > tagtraum industries incorporated
   > http://www.beaTunes.com/
   > http://www.tagtraum.com/
   >

   • Edit

2. Support Staff 2 Posted by hendrik on Feb 23, 2011 @ 08:36 AM

   

   Hi,

   Do you have beaTunes 2 installed?

   Please start it and simply click on the Help menu item. In there you'll find an item that let's you register.

   -hendrik

   • Edit