iTunes 10 & beaTunes
I upgraded to iTunes 10 and now when I run beaTunes, it cannot load the new songs that I imported since the upgrade. I tried syncronizing, it quickly does it thing and says its syncronized, but the new songs aren't in beaTunes. Is there a issue between beaTunes and itunes 10?
2 Posted by Brian M on 04 Sep, 2010 07:20 PM
Mine does work, so I don't think it is a general incompatibility with iTunes 10.
Support Staff 3 Posted by hendrik on 05 Sep, 2010 10:08 AM
I haven't found any issues yet, but that does not mean there aren't any.
Would you like to send your logs (http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune...)?
-hendrik
4 Posted by Hans D on 05 Sep, 2010 05:43 PM
Hi Hendrik,
My version also fails on the new version of iTunes 10, here's my log file;
System-error.log
==== Sat Aug 21 08:28:07 CEST 2010 ==== Starting beaTunes 2.1.12, built August 19, 2010 12:49:20 PM CEST
==== Sun Sep 05 18:15:03 CEST 2010 ==== Starting beaTunes 2.1.11, built July 21, 2010 11:06:11 AM CEST
Hope you have a fix a.s.a.p.
Regards, Hans D
5 Posted by Hans D on 05 Sep, 2010 05:47 PM
Hi Hendrik,
Forgot to mention my Os; Windows 7 home edition.
Regards, Hans D
Support Staff 6 Posted by hendrik on 05 Sep, 2010 06:20 PM
Hans,
without the 'real' logs as described in the link of my message above, I can't really do anything.
Thanks,
-hendrik
7 Posted by Lomax Office on 06 Sep, 2010 08:00 AM
Hi Hendrik,
I have attached a new log, hope this is the right one.
Regards,
Hans D
Support Staff 8 Posted by hendrik on 06 Sep, 2010 08:14 AM
Hi Hans,
unfortunately, I can't see any attached log.
I won't be at my computer again until Friday night (vacation), but please simply follow the instructions from http://help.beatunes.com/faqs/troubleshooting/where-are-the-beatune... and zip the whole log folder before you upload it to this discussion.
Thanks,
-hendrik