connection refused

Menno's Avatar


30 Jul, 2010 11:25 PM

Hello People,

I get this message (see subject) when I try to analyse songs. Just switched to 2.1.11 and it worked fine but since two days now... no connections. Please advise!

BEA: 2.1.11
Itunes 9.2.1 (4)

Kind regards

  1. 1 Posted by Morel on 31 Jul, 2010 07:09 AM

    Morel's Avatar

    I've been getting the exact same thing (for the past 3 days) after upgrading to 2.1.11. Same specs as Menno.

  2. Support Staff 2 Posted by hendrik on 31 Jul, 2010 10:59 AM

    hendrik's Avatar


    I'm in the process of updating the server/database and unfortunately it's not going as planned. See

    I hope the thing is working properly again on Monday. Until then you can avoid the message by disabling "Online Resources" in the analysis options.

    Thanks for your patience,


  3. 3 Posted by David Fieldsend on 01 Feb, 2011 08:24 AM

    David Fieldsend's Avatar

    Bad news then as I've just upgraded to 2.1.17 and it seems that the problem is back

  4. Support Staff 4 Posted by hendrik on 01 Feb, 2011 10:12 AM

    hendrik's Avatar

    This has nothing to do with the 2.1.17 update but with

  5. 5 Posted by Carlos Morel on 01 Feb, 2011 05:36 PM

    Carlos Morel's Avatar

    Sent from my iPhone

  6. Support Staff 6 Posted by hendrik on 02 Feb, 2011 11:21 AM

    hendrik's Avatar

    I hope to have the server back online later today.

  7. 7 Posted by Sue Fawcett on 02 Feb, 2011 09:54 PM

    Sue Fawcett's Avatar

    Quite annoying that I have just purchased this software purely to get the bpm in my itunes library. The original trial version worked but having installed the latest version and bought the licence I now can't analyse songs and get an error failed to use on line resources (even if online resources are not enabled) Seems quite a waste of money wonder how I obtain a refund?

  8. Support Staff 8 Posted by hendrik on 02 Feb, 2011 10:39 PM

    hendrik's Avatar

    The server is back up, so online resources should work again.

    Note that you need to uncheck "use online resources" in all analysis tasks for beaTunes to not connect the server.


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