tag:help.beatunes.com,2009-07-24:/discussions/problems/10934-qtml-file-is-preventing-start-upbeaTunes: Discussion 2018-10-18T15:37:14Ztag:help.beatunes.com,2009-07-24:Comment/23249312010-07-21T15:34:04Z2010-07-21T15:34:04ZQTML file is preventing start up<div><p>Hi Stephen,</p>
<p>the error message window should give you precise information
about what to do, i.e. which file to rename/delete.</p>
<p>The background for this is, that some application chose against
Apple's recommendation to install the qtmlclient dll in your system
directory instead of simply using the one that comes with
QuickTime. Typically the dlls located in the system directory are
loaded first, i.e. the current one, that's in your QuickTime
directory, can not be found anymore.</p>
<p>Most likely you can simply delete the qtmlclient dll in your
system directory. However, since we always want to be careful with
things like these, I recommend to simply rename it, giving it
another file extension (so that the system thinks it's not a dll).
This way you can easily restore your old system state should you
note any problems (which are highly unlikely).</p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/23249312010-07-22T14:12:38Z2010-07-22T14:12:41ZQTML file is preventing start up<div><p>Thanks Hendrick, I renamed the file and that fixed the problem.
Great Support!</p></div>Stephen Silver