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Key to grouping plug-in Beatunes 2.1.18

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Benjamin Sturdy

18 Apr, 2012 06:52 PM

Thank you for your excellent software and i hope you can help me with the following -

I have downloaded the jar file for the key to grouping plug-in and placed it in:

User/Library/Application support/beaTunes/Plug-ins

I have then restarted itunes and beatunes but the information is not populating the Itunes grouping field

I look forward to your response.

Thanks

Ben

1. 1 Posted by Benjamin Sturdy on 18 Apr, 2012 07:10 PM

   

   Forgot to mention that I am on OSX 10.5.8 and Itunes 10.6.1

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2. Support Staff 2 Posted by hendrik on 19 Apr, 2012 07:07 AM

   

   The plugin is an analysis plugin. That means that it creates a new analysis task option in the analysis options dialog. To use it, you have to select some songs, click analyze, select that new option (copy ...) and then run it.

   Hope this helps,

   -hendrik

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3. 3 Posted by Benjamin Sturdy on 19 Apr, 2012 10:16 AM

   

   Hello Hendrik

   Ok I understand and will do that thank you very much for the quick response

   Regards

   Ben

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4. 4 Posted by Benjamin Sturdy on 19 Apr, 2012 10:30 AM

   

   I selected my entire library (apart from tracks with no found key) and then in the analysis options unchecked everything apart from copy key to grouping.

   The following message is reported:

   java.lang.IncompatibleClassChangeError.Found interface com.tagraum.beatunes.Library.ItunesMusicLibrary, but class was expected

   Please advise me

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5. Support Staff 5 Posted by hendrik on 19 Apr, 2012 12:09 PM

   

   Hi,

   I'm not sure which version of the plugin you have installed - but the error message indicates that it is not compatible with your beaTunes version.

   I believe http://blog.beatunes.com/2010/02/beatunes-214-requires-update-for.html should be the correct version for 2.1.18. Please install it and remove all other versions of the plugin from the plugins folder.

   Hope this helps,

   -hendrik

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6. 6 Posted by Benjamin Sturdy on 19 Apr, 2012 12:21 PM

   

   Thanks for your help

   Regards

   Ben

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7. Support Staff 7 Posted by hendrik on 19 Apr, 2012 12:26 PM

   

   Did it work?

   -hendrik

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8. 8 Posted by Benjamin Sturdy on 19 Apr, 2012 12:47 PM

   

   Not sure yet as the beatunes screen hangs on start up - screen shot attached

   (Btw thanks for getting back to me and sorry for delay I am working on
   something at the same time)

   Ben

   • Picture_1.png 108 KB
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9. Support Staff 9 Posted by hendrik on 19 Apr, 2012 01:08 PM

   

   Was a version of the plugin installed, when you started beaTunes?

   I should have mentioned that switching plugins should only be done, when the task queue is empty, as otherwise the queue might be referencing something that is not there anymore (which is a bad thing and can lead to the stuff you are seeing).

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10. 10 Posted by Benjamin Sturdy on 19 Apr, 2012 01:18 PM

    

    Thanks for your reply

    Yes the new version was installed and the task queue was full

    Ben

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11. Support Staff 11 Posted by hendrik on 19 Apr, 2012 01:34 PM

    

    Can you empty the queue - perhaps through the Tool menu?

    If not, re-install the version you had before, then empty the queue, shut down beaTunes and then install the new version.

    Hope this helps,

    -hendrik

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12. 12 Posted by Benjamin Sturdy on 19 Apr, 2012 01:52 PM

    

    Thanks for your reply - am going to have to reinstall

    Will let you know

    Ben

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13. Support Staff 13 Posted by hendrik on 19 Apr, 2012 01:54 PM

    

    Re-install beaTunes?
    That won't help as it does not delete the database that is causing the problem.

    -hendrik

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14. 14 Posted by Benjamin Sturdy on 19 Apr, 2012 02:13 PM

    

    Sorry will follow your instructions carefully this time

    Thank you for your help

    Ben

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15. 15 Posted by Benjamin Sturdy on 19 Apr, 2012 02:21 PM

    

    I cannot find Beatunes 2.1.18 on your downloads page and unfortunately I deleted mine

    Ben

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16. 16 Posted by Benjamin Sturdy on 19 Apr, 2012 02:24 PM

    

    Can you please point me towards a version of Beatunes 2.1.18 to download

    Thanks

    Ben

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17. Support Staff 17 Posted by hendrik on 19 Apr, 2012 02:33 PM

    

    Please use 2.1.20 from http://www.beatunes.com/beatunes-download-old.html

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18. 18 Posted by Benjamin Sturdy on 19 Apr, 2012 05:33 PM

    

    Still can't seem to clear the task queue - do you have any suggestions
    please

    Ben

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19. 19 Posted by Benjamin Sturdy on 19 Apr, 2012 06:48 PM

    

    I have reinstalled 2.1.20 and it is working fine thanks so much for your
    assistance

    I am looking forward to upgrading to 3 soon

    Ben

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20. Support Staff 20 Posted by hendrik on 19 Apr, 2012 07:12 PM

    

    Oh good :-)

    -hendrik

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21. hendrik closed this discussion on 19 Apr, 2012 07:12 PM.

22. Benjamin Sturdy re-opened this discussion on 19 Apr, 2012 08:36 PM

23. 21 Posted by Benjamin Sturdy on 19 Apr, 2012 08:36 PM

    

    Hi hendrick

    Actually the 2.1.20 seemed to be fine so I closed it, inserted the key to
    comment plug-in, selected some tracks to analyse then it crashed (took
    microsoft office with it) and will not open again - I am not sure what to
    do next.

    I would be grateful for some more help

    Ben

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24. Support Staff 22 Posted by hendrik on 19 Apr, 2012 08:43 PM

    

    Hi,

    can you please send me your logs?
    http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... tells you where to find them and how to send them.

    BTW: beaTunes really shouldn't be able to take down office - that surprises me.

    -hendrik

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25. 23 Posted by Benjamin Sturdy on 19 Apr, 2012 09:42 PM

    

    Thank you for your reply.

    I will send you the logs maybe not until tomorrow afternoon - b.t.w. office
    may have been crashing anyway then, I do not mean to sound like I was
    accusing you, my apologies.

    Regards

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26. 24 Posted by Benjamin Sturdy on 22 Apr, 2012 12:17 PM

    

    Hi Hendrik

    Believe it or not my mac was acting up a bit as I mentioned. I restarted
    and the dreaded question mark folder with a question mark was on my screen.

    The apple store are probably going to replace the hard drive (unless it is
    the cable to it).

    Anyway that is why I could not send you the logs.

    Perhaps I should do a clean install with Beatunes 3 when I get it back.

    Thanks so much again for your support and I will be in touch when mac is
    back, if that is ok.

    Ben

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27. Support Staff 25 Posted by hendrik on 22 Apr, 2012 03:09 PM

    

    I'm sorry - that's always bad news.

    -hendrik

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28. hendrik closed this discussion on 25 Sep, 2015 11:06 AM.