tag:help.beatunes.com,2009-07-24:/discussions/plugin/1878-resetalbumratings-pluginbeaTunes: Discussion 2015-11-06T07:11:40Ztag:help.beatunes.com,2009-07-24:Comment/382836382015-10-23T23:20:30Z2015-10-23T23:20:31ZResetAlbumRatings plugin<div><p>Hello</p>
<p>i recently stumbled upon beautunes while trying to fix the
itunes album rating, see link</p>
<p><a href="http://blog.beatunes.com/2015/09/resetting-itunes-album-ratings.html">
http://blog.beatunes.com/2015/09/resetting-itunes-album-ratings.html</a></p>
<p>I have got the license and followed the instructions but it
doesnt clear the ratings, any ideas anyone.</p>
<p>I am vry desperate</p></div>Batdroidtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T07:29:33Z2015-10-24T07:29:35ZResetAlbumRatings plugin<div><p>Itunes:12.3.1.23<br>
Windows: 8.1<br>
Beautunes: 4.4.5<br>
I am using beautunes with itunes</p>
<p>Thanks</p></div>Batdroidtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T07:51:21Z2015-10-24T07:51:21ZResetAlbumRatings plugin<div><p>Hey there,</p>
<p>This does not seem to work really well in Windows, I'm starting
to think.</p>
<p>Does manually resetting an album work for you at all (in
iTunes)?</p>
<p>Also, can you please send your logs?<br>
<a href="http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">
http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a>
tell you how.</p>
<p>Cheers,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T07:58:38Z2015-10-28T11:01:28ZResetAlbumRatings plugin<div><p>Hi hendrik,</p>
<p>if by manually, you mean going to the album view and then
dragging the album rating (next to love icon), then it does NOT
work.</p>
<p>I have spent hours researching the issues to no avail until i
stumbled on your site.</p>
<p>logs have been uploaded<br>
thanks</p></div>akinswebtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T10:55:43Z2015-10-24T10:55:43ZResetAlbumRatings plugin<div><p>Hey,</p>
<p>I checked the logs, and e.g. for</p>
<pre>
<code>2015-10-23 23:22:54,750 [458575] [INFO ][LibraryBatchActionThread-ResetAlbumRatings] ResetAlbumRatings.groovy: Reset album rating for ITunesAudioSong{song=Song@-7979334102079361674[name='Light It Up (1)',album='a_2011_Jul',artist='Stan Walker',genre='R&B']}</code>
</pre>
<p>The album rating should have been reset to <code>0</code> (i.e.
for <em>a_2011_Jul</em> by <em>Stan Walker</em>).</p>
<p>Can you confirm this? And if it's not OK, can you
<em>manually</em> reset the rating?</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T13:10:10Z2015-10-24T13:10:12ZResetAlbumRatings plugin<div><p>Hello</p>
<p>As you can see from the attached, there is still a rating
assigned to the album. I have tried to manually reset but it always
reverts back to 3 star.</p>
<p>There are number of tracks i have rated myself, one of them
being Stan W (2 stars).</p>
<p>IF i understand your message properly, if the plugin had worked,
i had to manually go in and reset all albums? it doesnt do it
automatically?</p></div>akinswebtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T13:18:52Z2015-10-24T13:18:52ZResetAlbumRatings plugin<div><blockquote>
<p>IF i understand your message properly, if the plugin had worked,
i had to manually go in and reset all albums?</p>
</blockquote>
<p>No. No Manual interaction should be necessary.</p>
<blockquote>
<p>it doesnt do it automatically?</p>
</blockquote>
<p>It should do it automatically.</p>
<p>BUT: If you cannot even do it manually, there is no way the
plugin can do it automatically.</p>
<p>Any chance your files are not locally stored (but perhaps in
iCloud) or are read-only?</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T13:39:37Z2015-10-24T13:39:38ZResetAlbumRatings plugin<div><p>the files are not read only and stored on my synology box so
shouldn't be an issue as i have always made changes. The issue
started when i updated ITunes.</p>
<p>I do agree with your comment though. I assumed Itunes was
preventing somehow blocking the manual updates.</p>
<p>Any ideas on what else i can do? This really sucks :-(</p></div>akinswebtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-24T14:24:28Z2015-10-24T14:24:28ZResetAlbumRatings plugin<div><p>Hello</p>
<p>I did some further investigation and looking into the
library.xml generated when an export is done, there are only these
2 keys assigned to tracks. There no longer is an individual rating
for a track. I believe there used to one?</p>
<p>Album Rating20<br>
Album Rating Computed</p></div>akinswebtag:help.beatunes.com,2009-07-24:Comment/382836382015-10-25T08:54:33Z2015-10-25T08:54:33ZResetAlbumRatings plugin<div><blockquote>
<p>I believe there used to one?</p>
</blockquote>
<p>I think the individual rating us only exported when it is
actually set on the song.<br>
Otherwise a rating of <code>0</code> is assume.</p>
<blockquote>
<p>stored on my synology box</p>
</blockquote>
<p>Synology pop ups in this forum every now and then and so far not
once in a good way. This is not to say, it does not work per se,
but I'm under the impression that it's not perfect.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/382836382015-11-06T07:11:39Z2015-11-06T07:11:39ZResetAlbumRatings plugin<div><p>Hey,</p>
<p>not sure if you were notified, but I updated the album reset
plugin from the <a href="http://blog.beatunes.com/2015/09/resetting-itunes-album-ratings.html">
blog</a>. Perhaps this now works better for you as well...</p>
<p>Cheers,</p>
<p>-hendrik</p></div>hendrik