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ResetAlbumRatings plugin

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Batdroid

23 Oct, 2015 11:20 PM

Hello

i recently stumbled upon beautunes while trying to fix the itunes album rating, see link

http://blog.beatunes.com/2015/09/resetting-itunes-album-ratings.html

I have got the license and followed the instructions but it doesnt clear the ratings, any ideas anyone.

I am vry desperate

1. 1 Posted by Batdroid on 24 Oct, 2015 07:29 AM

   

   Itunes:12.3.1.23
   Windows: 8.1
   Beautunes: 4.4.5
   I am using beautunes with itunes

   Thanks

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2. Support Staff 2 Posted by hendrik on 24 Oct, 2015 07:51 AM

   

   Hey there,

   This does not seem to work really well in Windows, I'm starting to think.

   Does manually resetting an album work for you at all (in iTunes)?

   Also, can you please send your logs?
   http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... tell you how.

   Cheers,

   -hendrik

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3. 3 Posted by akinsweb on 24 Oct, 2015 07:58 AM

   

   Hi hendrik,

   if by manually, you mean going to the album view and then dragging the album rating (next to love icon), then it does NOT work.

   I have spent hours researching the issues to no avail until i stumbled on your site.

   logs have been uploaded
   thanks

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4. Support Staff 4 Posted by hendrik on 24 Oct, 2015 10:55 AM

   

   Hey,

   I checked the logs, and e.g. for

   2015-10-23 23:22:54,750 [458575] [INFO ][LibraryBatchActionThread-ResetAlbumRatings] ResetAlbumRatings.groovy: Reset album rating for ITunesAudioSong{song=Song@-7979334102079361674[name='Light It Up (1)',album='a_2011_Jul',artist='Stan Walker',genre='R&B']}
   

   The album rating should have been reset to 0 (i.e. for a_2011_Jul by Stan Walker).

   Can you confirm this? And if it's not OK, can you manually reset the rating?

   -hendrik

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5. 5 Posted by akinsweb on 24 Oct, 2015 01:10 PM

   

   Hello

   As you can see from the attached, there is still a rating assigned to the album. I have tried to manually reset but it always reverts back to 3 star.

   There are number of tracks i have rated myself, one of them being Stan W (2 stars).

   IF i understand your message properly, if the plugin had worked, i had to manually go in and reset all albums? it doesnt do it automatically?

   • itunes_rating.png 58.7 KB
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6. Support Staff 6 Posted by hendrik on 24 Oct, 2015 01:18 PM

   

   IF i understand your message properly, if the plugin had worked, i had to manually go in and reset all albums?

   No. No Manual interaction should be necessary.

   it doesnt do it automatically?

   It should do it automatically.

   BUT: If you cannot even do it manually, there is no way the plugin can do it automatically.

   Any chance your files are not locally stored (but perhaps in iCloud) or are read-only?

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7. 7 Posted by akinsweb on 24 Oct, 2015 01:39 PM

   

   the files are not read only and stored on my synology box so shouldn't be an issue as i have always made changes. The issue started when i updated ITunes.

   I do agree with your comment though. I assumed Itunes was preventing somehow blocking the manual updates.

   Any ideas on what else i can do? This really sucks :-(

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8. 8 Posted by akinsweb on 24 Oct, 2015 02:24 PM

   

   Hello

   I did some further investigation and looking into the library.xml generated when an export is done, there are only these 2 keys assigned to tracks. There no longer is an individual rating for a track. I believe there used to one?

   <key>Album Rating</key><integer>20</integer>
   <key>Album Rating Computed</key><true/>

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9. Support Staff 9 Posted by hendrik on 25 Oct, 2015 08:54 AM

   

   I believe there used to one?

   I think the individual rating us only exported when it is actually set on the song.
   Otherwise a rating of 0 is assume.

   stored on my synology box

   Synology pop ups in this forum every now and then and so far not once in a good way. This is not to say, it does not work per se, but I'm under the impression that it's not perfect.

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10. Support Staff 10 Posted by hendrik on 06 Nov, 2015 07:11 AM

    

    Hey,

    not sure if you were notified, but I updated the album reset plugin from the blog. Perhaps this now works better for you as well...

    Cheers,

    -hendrik

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